Consultancy-led IT support you can trust.

Having been assisting Essex and Suffolk businesses and schools with IT tech support since 2010, we appreciate how important it is to make an IT budget work hard.

Honestly, nothing frustrates us more than finding out that a company has been over-specified IT solutions, whether that’s cloud solutions or hardware.

We take the considered approach. We’ll never recommend unnecessary IT support services and security solutions. Our aim is to work closely with you. To understand your organisation and create the best IT environment for you to securely operate and grow.

Our friendly IT tech support team genuinely know and care about your business. As an IT consultancy, our directors and support staff are approachable, jargon-free and passionate about sharing their knowledge and experience. This means you’ll never be out of step with your business IT support.

Managed support you can trust.

We know IT but we also understand how to overcome organisational challenges. We can apply our knowledge to help you make your business more resilient and your employees more productive.

Whilst we are well known for our IT support and IT security solutions, we’re proud to say that we have evolved our IT services offering. On the one occasion where we’re happy to use jargon, we can be your managed IT service provider. This is where we take on an IT management role rather than just IT support.

Our managed IT helpdesk is always attended by highly experienced engineers. As a client, you can expect rapid response, high first-level fixes and best practice support from 8.30am to 5.30pm (accessible by phone or email) with out-of hours support services as an option.

From bespoke IT solutions and cloud services to disaster recovery planning, IT manager support, to consultancy and installation, we can cover every aspect of your IT. This is ideal if you’re planning an office move, acquisition or merger. We aim to keep disruption to a minimum so you can focus on running your business.

Safeguard your data.

Can you quickly and confidently answer the question “is my data safe”? Our clients can. Why? Because truth be told, we’re a little obsessed with data security. That’s why we’re well known for our cyber security, high-level security encryption, advanced threat management and backup IT services. We will systematically eliminate risks by combining cloud services and on-premise IT solutions.

Once we’ve completed a review on what you need – and only what you need – we put in place a range of cybersecurity measures. This protects your business and gives you full visibility and control over your data.

See where you’re at risk and get actionable steps to fix serious issues.

Disaster? What disaster.

There’s no replacement for robust disaster recovery planning. Taking a deep-dive of your business, we’ll show you how you can dramatically reduce the risk of business downtime; with the ability to recover business data quickly, easily and cost-effectively. Avoid GDPR breaches, lost business, hefty fines and reputational damage by making sure a ransomware attack or hardware failure no longer prevents you from being able to operate.

Agile’s Rapid Response back-up solution, supported by our secure data centre in Colchester, will restore your data in no-time.