Founded in 2010, Agile Technical Solutions was created out of understanding what it really takes to provide a premium managed IT support service.
Today, we’re proud to say Agile is home to team of highly experienced cloud computing, IT threat management and IT support specialists. This means we can offer the right IT solutions for the right business reasons.
Understanding your organisation and business processes
We take the time to understand more about your business goals and ambitions; not just in a fleeting conversation but as part of an IT services strategy. This allows us to match your IT requirements both now and into the future.
For our small to medium-sized clients that haven’t got an effective IT strategy, Agile can help create one. And since we are a local IT company, we effectively become an extension of your team.
An IT strategy will help clarify the direction of your business. Our aim is to get the very best from your current systems by using our knowledge of new and proven innovations.
As one of East Anglia’s leading IT companies, we proactively address current issues in business such as GDPR, Cybersecurity, Information Security and hosting of business applications.
We’re extremely proud of our data centre in Colchester offering our customers a range of cloud computing solutions and disaster recovery services.
We help our clients innovate by embracing new digital technologies. This includes software and hardware IT solutions and new processes to develop bespoke infrastructure solutions that meet the needs of individual organisations within their sector. We achieve this through a collaborative and consultative approach to planning based on our understanding of a diverse range of industries listed below.
As a company, we pride ourselves on being an ethical, approachable and proactive IT support company. By ensuring our business grows and develops in a healthy and well-constructed way, we offer our clients the best possible service. We also strive to treat our suppliers and employees in a fair, responsible and flexible manner.
Always Act Fairly and Ethically
We treat our clients, suppliers and employees with fairness and honesty. Our way of doing business is an ethical one. By treating people equally and fairly, we aim to minimise the impact our business and activities have on the environment. We also help to improve the local community where we can.
Build Long Term Partnerships
We think long term. Our way is not just about trying to make a quick profit but trying to build a long term partnership with our customers, based on fairness, honesty and trust.
Treat all our Clients Equally
Whether a company is big or small, all our clients receive the highest level of service and consideration from us.
Always Listen to our Clients
Our business is to offer our clients the IT support they want and need. We will always listen to our clients and respond promptly and in a positive way.
Act as Our Clients IT Manager
A strong internal IT Manager takes pride in their work and in the systems they maintain. We do the same for clients. We always ensure that the IT services, IT support and IT solutions we provide are in the client’s best interest.
Organise and Plan our Business
We will always keep our business organised and well planned. Every service we offer will be backed up by a procedure and practice to ensure it is reliable, efficient and carried out to the highest standard.
Run a Sustainable Business
We plan and calculate our IT consultancy services and prices in such a way that they are sustainable. This means we can offer fair and competitive prices, whilst ensuring that we maintain a high level of service as our company grows.