Arbor MIS Support
An accredited Arbor MIS partner
Agile Technical solutions is an approved partner of Arbor MIS in East Anglia – covering Essex, Suffolk and the surrounding counties.
As the UK’s fastest growing cloud Management Information System, Arbor MIS is the hassle-free way for schools and multi-academy trusts to get work done. Whether you’re a primary, secondary or MAT, Arbor helps make your essential daily admin more powerful and less stressful – so everyone from your back office to your SLT can get on and focus where it matters most.
Agile Technical Solutions has partnered with Arbor because we share their goal of helping schools and MATs operate more efficiently through cloud-based technology. After all, your MIS is home to the data that keeps your school running – so it should help you to make informed decisions and act on everything important – fast.
Helping you get the most from your Management Information System
As an accredited Arbor MIS support partner, we can help make sure that Arbor is a success at your school – making it far easier to record student information, create intuitive reports and so much more.
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How our Arbor MIS IT support works
With a system as powerful as Arbor, it’s important that you’re able to make the of all its available features. That’s why we offer high-response incident reporting, a self-service helpdesk and an annual health check of your system as part of our service agreement.
Our standard Arbor MIS support gives you direct high-quality remote support by phone for any issues raised by your staff.
All our support calls and emails are logged to our IT support helpdesk system where they are tracked and prioritised. This means we’re able to deal with your query quickly and efficiently.
For times when you need somebody ‘on the ground’ to help with more complex tasks such as data cleansing, DfE-required statutory returns or education end of year procedures, we can be there.
Local support, from Arbor MIS experts
With easy access to the A12, a data centre in Colchester (Essex) and our head office in Ipswich (Suffolk), we’re confidently able to provide Arbor MIS support to schools and MATs throughout East Anglia.
You’ll be assigned an experienced education ICT account manager, who’ll help make sure you’re getting the most out of Arbor, and that you’re always aware of the latest product developments.
You’ll also receive support from local engineers who are familiar with your school, and can help manage your admin needs.